Like I said before, I’m removing myself from a lot of online communities. Most are fine, but this last 2-3 days at one place has been like getting blood from a stone.
I initially asked for a namechange, as the name I’d been using was quite googlable, and their site seemed to indicate you could do this – so I figured I’d give it a go, then I could disappear. They responded back fairly quickly, but negatively
Thanks for the message. Unfortunately we no longer offer username changes due to technical restraints.
Okay, fine I think. I’ll re-register using the preferred name. So I do that, and hope that then my old account can be removed. I get a message not long afterwards…
Unfortunately your registration at Digital Spy Forums did not meet our membership requirements and your registration was deleted.
Ooookay. I’m not *that* desperate for an account there. So I ask why they’d done that, as having had a good few years of moderating/admin stuff on forums I’ve a pretty good idea of most backends, and this one jumped out as a bit… well…
Our Terms and Conditions state that a user cannot have more than one account for any reason.
Okay. Fair enough. So they’re IP tracking, as I used a different email address. But I can’t amend my username I don’t want to use any more, and I can’t use the name I’d like to. So I let them know about my dilemma, and wonder what can be done to rectify it.
We no longer allow users to re-register because it’s just too disruptive for the community as a whole: people were doing so and then lying about their previous identities which is confusing and unfair for the rest of our members.
Ookay, so now I’m being treated a bit like a troll, when I’m not. Also, assuming that’s what I was going to do is a little unfair. It’s not like I post often on there, but it’s often enough I wanted a different username. The time I’ve spent on this is already a bit too much, I’ve a life, and if I had the time to adopt a different personality then fine, but I probably post on their forums once a week, tops. No big deal to me, anyway. I ask what my options are…
Thanks for your message. We are unwilling to make any exceptions in regards to our terms and conditions. We are unable to provide username changes due to technical difficulties (not because we wouldn’t allow them) and we do not allow users to have two accounts.
DS Forum Support
Okay, so that’s it then… may as well just delete my account, which you can do, and have rid of all trace of me there, right? Ah, but not so much… I got the account deleted, but there’s still a trace of me there. Sigh. I’m never going to go away…
Your account has been terminated as requested. While your account remains intact all personal information has been removed from our records in accordance with the Data Protection Act and this process is irreversible. Re-registration is not permitted.
Good good, I don’t want to re-register, it’s WAY too much hassle, and really I’m probably a bit too old for their communities on there (and anyway, surely account removal should mean the account doesn’t remain intact? I can’t be bothered asking them). It made me think though, I mean, back when I did admin on say, our work forums, I was never quite as awkward about name changes as this. It’s glaringly obvious when people register new names (because of the ip address), but it was never a major issue. Sure, Digital Spy is a huge forum, so maybe it’s just extra work for them, but anyway, I’m rid of all that now.
What a palaver. I probably lost an hour or so of my life on that! Still, free of another one…